Terms & Conditions

Last Updated: 20 Nov 2025

Welcome to 7Bites.

By accessing or using our website, purchasing a membership, or subscribing to our fruit box services, you agree to the following Terms & Conditions.

Please read them carefully before subscribing.

1. General Terms

• These Terms & Conditions apply to all users, customers, and visitors.
• Subscribing to any membership means you accept these terms.
• We may update or modify these terms without prior notice.
• Changes will always be reflected on this page.

2. Allergy Disclaimer

• Customers must check their own allergies before consuming any fruit.
• We are not responsible for reactions if an allergen fruit is consumed.
• No liability for health issues caused by known or unknown allergies.

3. Membership & Payment Terms

• MiniBox, LargeBox, PremiumBox plans are non-refundable unless a serious reason is approved.
• All payments must be made in advance.
• Benefits and prices may change; existing members will be informed.

4. Fruit Selection & Seasonal Availability

• Fruit selection depends on daily availability, quality, and freshness.
• No guarantee of specific fruit unless part of Premium customization.
• Fruits may repeat on certain days based on market supply.
• Customization only for Premium members or approved special requests.
• Seasonal fruits appear only in their natural season.

5. Packaging & Box Return Policy

• Boxes are reusable unless a disposable model is announced.
• Return the previous day’s box when receiving the new one.
• Lost, damaged, or unreturned boxes may incur extra charges.

6. Delivery Policy

• Delivery timing may vary due to location, weather, or traffic.
• Provide accurate address details to avoid delays or failure.
• Unavailable at delivery time may lead to reschedule or cancellation (no refund).

7. Quality & Handling of Fruits

• Fruits are packed fresh before dispatch.
• Customers must wash and store fruits properly after delivery.
• Natural variations (size, ripeness, sweetness, appearance) are normal.
• Such variations are not grounds for replacement.

8. Cancellations & Pausing Membership

• No cancellation during active term unless a serious reason is approved.
• Pause requests allowed for limited days subject to approval.

9. User Responsibilities

• Provide accurate personal details and delivery information.
• Return boxes daily and handle packaging with care.
• Report any issues with the box within 2 hours of delivery.

10. Liability Limitations

We are not responsible for:

• Allergic reactions
• Improper fruit storage by the customer
• Delivery issues caused by incorrect information
• Natural variations in fruits
• Delays due to force majeure (weather, strikes, transport issues, etc.)

Our maximum liability, if applicable, will not exceed the total membership amount paid by the customer.

11. Privacy & Data Use

• We collect name, phone, and address for service purposes only.
• Data is not shared or sold to third parties.

12. Governing Law & Disputes

• These terms are governed by Indian law.
• Jurisdiction for disputes: Pune courts.

13. Contact Information

For questions or support:

• 📩 Email: 7bitesbusiness@gmail.com
• 📞 Phone: +91 9347463363
• 📍 Address: Near Chinchwad Station, Chinchwad, Pune, Maharashtra 411019